Service

Whatever it takes

If there’s one thing we don’t do at West Side, it’s get intimidated. We’re prepared to solve and respond to any request or issue, doing whatever it takes to get your machine back up and running. As the only authorized John Deere construction and forestry dealer in our territory, there is no one more qualified. We know how important a reliable service provider is for our customers, which is why we focus so much on creating a top-notch product support experience. From routine maintenance to unexpected repairs, we’ve got you covered.

Service

Local service managers

Bloomington, IN
Name
Lesle Payne
Phone
812-645-7160
Fort Wayne, IN
Name
Mike Stone
Phone
260-482-8576
Indianapolis, IN
Name
Jeremy Smith
Phone
317-544-3411
Lafayette, IN
Name
Brett Casey
Phone
765-447-6933
Naperville, IL
Name
Lindsay Young
Phone
630-355-7150
Rockdale (Joliet), IL
Name
Joe Sawitoski
Phone
815-730-9011
Rockford, IL
Name
Ben Schmidt
Phone
815-961-3160
South Bend, IN
Name
Judy Green
Phone
574-232-1461
South Holland, IL
Name
Jason Dewes
Phone
708-962-1733
Terre Haute, IN
Name
Jeremy Shaff
Phone
812-645-7160
Wauconda, IL
Name
Vince Schavone
Phone
847-526-7700

Tech tips

Understanding your equipment is important for maintaining its long-term health. Below you can find some tips from our John Deere-certified technician.

Undercarriage

Operation, Preventative Maintenance & Regular Inspections

No Time for Idling

Proper Use of Idle Limiters and Shutdown Systems

Spic-and-Span

Keeping Your Hydraulic System Healthy

Gassed Up and Ready to Go

Proper Care of Machine Fuel Systems

BBRRRrrrrrr…

Cold Weather Care for Your Machines

Spotlight On:

DEF (Diesel Exhaust Fluid)

Final Tier IV Machines

Utilization of Battery Disconnect

Field Service

Our commitment to field service has led us to invest in a rapidly growing field service fleet, with support that is available 24 hours a day. Our field service truck is staffed with our best technicians who have both the experience and know-how to improvise in an emergency. Plus, our field service trucks are fully equipped with overhead cranes, welding capabilities, and tooling that includes laptop computer diagnostics.

In-shop

From preventative maintenance to engine rebuilds, we offer a wide scope of shop services to keep our customers’ fleets productive. We’ve got the latest diagnostic and repair tools and resources available to our technicians. We fabricate hydraulic hoses on-site to meet or exceed spec for all manufacturers of equipment. Line boring capabilities, as well as a cylinder bench (that can accommodate up to a 1200 Hitachi shovel cylinder 22’ long), are available in Indiana.

All Makes Service Center

West Side services all non-Deere equipment, too! Our seasoned technicians have years of experience on all-makes equipment and engines. Need quality used or rebuilt components? West Side can source quality components for all the major manufacturers of construction equipment.