West Side can help you reduce downtime with our remote diagnostic capabilities.
If something is happening with your machine at 1,000 rpm, West Side can use Service ADVISOR Remote to record the particular machine parameters in question when the machine reaches 1,000 rpm. You don't have to be watching and a technician doesn't have to be visiting. Readings can be taken while you still have full functionality of your machine.
If parts are needed to fix the problem your technician discovers through Service ADVISOR Remote, he can send the right ones out the first time.
Using Service ADVISOR Remote, your machine can also receive wireless software updates, avoiding a technician trip to the jobsite with laptop in hand.