| We know that parts availability
is one of the most important aspects in meeting and exceeding our customer's
expectations. We are committed to stocking or getting you the part you
need as fast as possible. "Critical Code" based stocking of parts within
our branches, combined with a Corporate parts warehouse at our Naperville
store, assures you of minimal downtime. We can also save you time and
money by the use of our used parts network and Reman Components.
Nightly
parts run to John Deere
Our high priority on parts
availability has made us invest in our own nightly parts run to the
major John Deere parts stocking warehouse in Moline. This allows us
to get parts earlier to you,
at less cost to you, than air freight
or regular freight carriers can provide. When your machine does
go down, you can rest assured that we have an excellent chance of providing
you the part the same day or early enough the following day to not lose
a second day of productivity. Our nightly parts run also allows us to
move parts quickly between all of our branches and provide next day
accessibility to non-machine down parts such as complete undercarriages
and cutting edges for all makes and models of construction equipment.
When you do parts business with West Side Tractor, you are getting the
resources of all 4 of our branches, not just one branch!
Counter parts promise
Parts availability is so
important to us and John Deere, that we guarantee stocking of many critical
parts that can be changed in 2 hours or less and have the ability to
cause you down time. This guaranteed stocking applies to the new
breed John Deere machines. If we do not have a part in stock from
the identified list of critical parts, they are free to you the following
day. Ask your salesman for more details!
Reman Select
Our Reman Select program
from John Deere provides you with fast component replacement for our
John Deere equipment, but also provides components for other brands
of equipment. Replacement of transmissions, engines, pumps and cylinders
provide low cost and fast alternatives to rebuilds. This program also
provides us with reman hydraulic pumps, swing motors, propel motors
and cylinders for many brands of excavators including Cat, Komatsu and
LinkBelt. Reman components are repaired by a premiere reman facility
in North America and include excellent warranties. |